Frame the work.
A focused conversation about the current workflow, its inputs, exceptions, and the people accountable for the result.
Voice and chat agents.
Grounded assistants with defined sources, permissions and boundaries.
Discuss voice and chat assistantsWho this is for
Australian teams that need an assistant to answer from approved material, support a specific workflow, and respect separate user or team contexts.
What we do
We design voice and chat assistants around your own sources and the contexts they should serve. Source trails, information separation and escalation paths are part of the system, not afterthoughts. The AI receptionist is a related but separate offer: a managed pilot for property and strata managers first, and for trade businesses, with its own page and published pricing.
Useful outcomes
- A defined source and permission model
- Grounded response behaviour with inspectable sources
- Clear boundaries for handoff and unsupported requests
What you leave with
- Assistant context and boundary design
- Working voice or chat prototype
- Evaluation scenarios and review guidance
How an engagement runs
A bounded path to useful.
Prove the useful part.
We agree a bounded scope and test the riskiest assumption with representative material before expanding the system.
Build the operating path.
The workflow gains validation, review gates and clear ownership so it can be used and maintained beyond a demonstration.
Review and hand over.
We review behaviour against agreed scenarios, document the operating decisions, and leave your team with a clear next step.
Timing depends on access, the workflow, and the exceptions we have to handle. We will give a written estimate of scope, fee and timing before work starts. The figures in that estimate are planning numbers, not a guarantee, and they can change if the material or access changes.
Scope, fees, deliverables and timing are agreed in writing before work begins. An enquiry does not commit you to a project.
A good place to begin
Tell us the workflow.
Month-end, a stubborn PDF, or a phone that nobody can answer.
Discuss voice and chat assistants