Privacy, in plain language.

When you join a waitlist, send an enquiry, call the studio line, or use the on-site assistant, we store the contact details and the message you submit.

• Contact information (name, email address, phone number)
• Professional information you choose to add (company)
• What you tell us the work is for
• Communication records (forms, assistant transcripts you choose to leave, call summaries)

We use it to respond, run the products you asked about, keep the site secure, and keep ordinary business records. We do not sell personal information or build advertising profiles.

• To respond to inquiries and provide requested services
• To manage early access, private testing and pilot relationships
• To send a relevant update you asked for
• To meet legal obligations

The chat remembers this browser tab only, in session storage, which the browser clears when the tab closes. It does not use a cookie. A text conversation is stored as a lead only when you type your own email or phone. Voice, when it is available, uses the same intake.

This site does not use advertising cookies and does not use Umami. On the public Vercel deployment we use Vercel Web Analytics, which is cookieless. Server logs may include IP address and browser type for security. See the cookie policy for the short version.

Submissions are stored so we can reply and keep a record, and only while there is an operational or legal reason to keep them. Some providers, including hosting, may store data outside Australia, including in the United States. Where that happens we take reasonable steps so the handling stays consistent with the Australian Privacy Principles.

• Access the personal information we hold about you
• Ask us to correct it
• Ask us to delete it, subject to legal obligations
• Opt out of updates at any time
• Complain to us, and if you are not satisfied, to the Office of the Australian Information Commissioner at oaic.gov.au