QuestionsSydney / Australia

Frequently asked.

Answers about the products, how an engagement starts, and how information is kept.

Read on
FAQ

Working together

Where does an engagement start?

With the room the work happens in. We map who does the work, where the information comes from, and what has to be true before anything is finished. A written estimate is given before work starts.

Do you publish day rates or package prices?

No. Scope changes the work, so a written estimate comes before a start date. The AI receptionist pilot is the exception, and its setup and monthly figures are on that page.

Who is this for?

Australian businesses, with a particular depth in property and finance teams that live in documents, spreadsheets and month-end. The same discipline applies to other document-heavy work.

FAQ

Products

Which products can I use today?

ChatCrawler is available today. Aria by LostMind AI is in early access. DoneSmith is in private testing. The AI receptionist is a managed pilot. Anything else on the site is described as what it is.

Why isn't every product available to install?

A product is listed when there is something real to say about it. Availability stays on the product page, and a page does not pretend a checkout exists.

FAQ

Privacy and control

Where does our information go?

Enquiry details stay with LostMind AI. Product data stays in that product: ChatCrawler's corpus is yours, and Aria keeps each group's space separate. The privacy page says what the site itself collects.

Can a person stop an automated step?

Yes. The work is designed so a person can see the source, see what is uncertain, and stop a step before it is treated as finished.

Do you train public models on client work?

No. Client material is not used to train public models. A written agreement covers what a particular engagement is allowed to do with it.

Product

ChatCrawler

What does ChatCrawler do?

It builds a cited research assistant from the sites and documents you choose. Answers quote the source, and a watch tells you when a page you rely on has changed.

Who is it for?

People who need a source they can check: researchers, operators and teams who cannot treat an unsourced answer as finished.

How much does it cost?

Pricing for ChatCrawler is not published. Use the product, and ask us if you want to talk about it.

Product

Aria

What is Aria?

Aria is a voice assistant for a shared space: a trip, a move, a launch, a course. The group works from one plan, and Aria can be spoken to about it.

Who is it for?

Small groups who need one shared place, with a wall between that group and the next.

How do I try it?

Aria is in early access. Join the list on this page and we will tell you when there is a place.

Product

DoneSmith

What does DoneSmith do?

It reads a PDF, including a scan, and drafts a Word document a person can check. Tables come across as text you can edit. Where a table is only partly read, the draft says so.

Is it available?

No. DoneSmith is in private testing. There is no public checkout and no published price.

How is a document checked?

The draft is for a person to read against the original. Nothing is treated as finished because a model produced it.

Product

AI receptionist

What does the receptionist do?

It answers calls for a small business, takes a message, and books or answers from the information you give it. A person can pick up the same call.

What does it cost?

The managed pilot is A$990 to set up and A$449 a month, including 500 minutes. LostMind AI is not registered for GST, so no GST is added.

What do you need from us?

Your greeting, the questions you want answered, where a booking should go, and when a call should come to a person.